Once you have them installed you can open Lync-UccApi-0.UccApilog and see the snooper SIP log.
#How to download skype logs install
You will need a particular version of Visual C++ to install the tools.Download it here: – note you need this exact version, higher versions will block the install of the tools. and forward to you workplace technical support. Save the text file with a descriptive name. Tip: This process to download the backup of. Click the Download button on the upper right corner. After that, click on the Submit Request button. You can use Skype to video chat, voice call and message your family and friends over the internet. In the Export files and chat history page, check the Skype chat history Windows 10 you want to export, including your Conversations and Files. Open a text editor such as Notepad, and press CTRL+V to paste the copied log text. Download the Skype application for your computer or laptop. Select all the information in the window that opens and press CTRL+C to copy it. You can view the SIP Trace in Snooper, which can be downloaded as part of the Skype for Business Sever Debugging tools: In the Skype for Business Web App meeting window, press the F9 key.
You can then run SfB and it will generate the logs for your scenario. HDX RTOP 2.2 for Skype for Business Forums Leaderboard My Activity. :-/ Thanks for any answer :-) Best regards Dennis. The OCAddin files relate to the Outlook Add in and won’t delete unless you run outlook Hey there, we have an question from our customer: Is it possible to collect logs from the RTOP automatically We know only the possibility with the right click method.
If you are recreating a scenario, you can exit SFB client and Outlook and delete the folders in this scenario Sometimes you want to troubleshoot from client side, particularly on Skype for Business Online.įor the 2016 client, client logs are stored in: %LOCALAPPDATA%\Microsoft\Office\16.0\Lync\Tracing\